Welcome to Paris Texas Brand Shop, where sophistication meets comfort in every step. Our FAQ section is designed to provide you with all the details you need for a seamless shopping experience. From product inquiries to delivery and returns, we’ve got you covered. Explore the questions below to learn more.

Product Questions

1. What types of shoes do you offer?

We specialize in a wide range of elegant footwear for fashion-forward women. Our collection includes:

  • Ankle Boots
  • Boots
  • Flats
  • Mules
  • Over The Knee Boots
  • Pumps
  • Sandals
  • Slingback
  • Stiletto
  • Texan Boots

Each style is crafted with luxury in mind, blending timeless design with modern sophistication.

2. Are your shoes true to size?

Yes, our shoes are designed to fit true to size for most customers. We recommend referring to our size guide on each product page for detailed measurements. If you have any concerns, feel free to contact our customer service team for personalized assistance.

3. Do you offer limited edition or seasonal styles?

Absolutely! Our “MUST HAVES” and seasonal collections feature exclusive designs that reflect the latest trends. Keep an eye on our website for new arrivals and limited-time offers.

Delivery Questions

1. What are your delivery options and times?

We offer two main shipping methods to ensure your footwear arrives promptly:

  • Standard Shipping: Priced at $12.95, this premium service via DHL or FedEx delivers within 10-15 business days after shipment. It includes tracking and insurance for your peace of mind.
  • Free Shipping: For orders over $50, we provide complimentary shipping via EMS, with delivery within 15-25 business days after shipment. This is ideal for planned wardrobe updates.

Please note that order processing takes 1-2 business days before shipment. Delivery times may vary due to customs, weather, or peak seasons.

2. Do you ship worldwide?

Yes, we ship globally to bring Paris Texas sophistication to women everywhere. However, deliveries to some Asian countries and remote locations may require additional transit time. We partner with leading carriers like DHL, FedEx, and EMS to ensure your items arrive in impeccable condition.

3. Can I track my order?

Yes, for Standard Shipping via DHL or FedEx, tracking information is provided. You’ll receive updates via email once your order is shipped. For Free Shipping via EMS, tracking may be available depending on the destination; please check with our customer service for details.

Payment Questions

1. What payment methods do you accept?

To accommodate our international clientele, we accept all major credit cards, including Visa, MasterCard, and JCB, as well as PayPal for secure and convenient transactions.

2. Is my payment information secure?

Absolutely. We use industry-standard encryption and secure payment gateways to protect your data. Your transactions are safe with us.

Returns & Exchanges Questions

1. What is your return policy?

We want you to be confident in your purchase. If your Paris Texas footwear doesn’t meet your expectations, you may return it within 15 days of receipt. Items must be in original condition with all packaging intact. For assistance, please contact our customer service team.

2. How do I initiate a return or exchange?

To start a return or exchange, email us at [email protected] with your order details. We’ll guide you through the process and provide a return authorization if applicable.

Account & General Questions

1. How can I contact customer service?

For any inquiries, you can reach us at [email protected]. Our team is here to assist you with product questions, orders, or any other concerns.

2. Where is your company based?

Our shop is located at 1729 Frankford Street Southeast, Washington, US 20020. We serve customers globally, with a focus on delivering luxury footwear with care.

3. Do you have physical stores?

Currently, we operate online through womenshoesfashion.com, allowing us to bring our exclusive collections directly to your doorstep worldwide.

Thank you for choosing Paris Texas Brand Shop. Experience the difference where fashion meets footwear excellence, delivered with care to you. If you have any further questions, don’t hesitate to get in touch!